Exchanges and returns

At Mademoiselle Bikini, you have 15 days to change your mind!

You would like to make an exchange:

The size or model did not suit you, would you like to exchange with another product or choose another size?

What are the conditions for a free exchange:

- You have a maximum of 15 days after receipt of your order to request an exchange.

- Exchanges are only valid for non-sale and non-promotional products .

- Return costs are the responsibility of the customer. We send exchanged products free of charge .

- You must reside in Metropolitan France .

- The returned item(s) must be new, unused, with their original labels, with the interior hygienic protection for swimsuits and in their original packaging perfectly intact.

What is the instruction ?

Nothing's easier !

- Simply contact customer service by email at contact@mademoisellebikini.com.

Don't forget to specify your name, order number, the reference of the item you wish to exchange, as well as the new size.

- Drop off your package at the Post Office

Upon receipt of your return package we will ship the new item to you and you will be informed by email.

Would you like to be reimbursed?

What are the conditions for a refund:

- You have a maximum of 15 days after receipt of your order to request a refund.

- The returned item(s) must be new, unused, with their original labels, with the interior hygienic protection for swimsuits and in their original packaging perfectly intact.

- Return costs are the responsibility of the customer.

What is the instruction ?

- As part of a simple return (without exchange), the costs are your responsibility.

- Packages must be returned by Colissimo or Lettre Suivie Max to the following address:

Mademoisellebikini - Bikini Shop

1567 Route des Pugets

06700, Saint-Laurent-du-Var

- Any return must include the delivery note initially present in your package (a photocopy if applicable)

The refund will be made no later than 72 hours following receipt of your package either by credit card or by Paypal, depending on the payment method for your order.